Shopping

How can I place an order on Tehora Food Hub?

Placing an order with us is easy! Simply browse our website, select the products you want, and add them to your cart. Once you’re ready to check out, follow the prompts to enter your delivery information and payment details. We’ll take care of the rest and have your order delivered to your doorstep in no time.

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience convenient. You can pay for your order using major credit cards, debit cards, or popular online payment platforms like PayPal. Rest assured that all transactions are secure and protected.

Can I change or cancel my order after it’s been placed?

We understand that circumstances can change. If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but it may depend on the order’s status in our system.

How can I contact customer support if I have questions or issues with my shopping experience?

We value your satisfaction, and our customer support team is here to assist you. You can reach out to us via email, phone, or the contact form on our website. We are committed to resolving any questions or issues promptly.

Can I return items if they are not what I expected or are damaged during delivery?

We value your satisfaction, and our customer support team is here to assist you. You can reach out to us via email, phone, or the contact form on our website. We are committed to resolving any questions or issues promptly.

Delivery

How much does delivery cost within Lagos Island?

For bulk deliveries to Lagos Island, the delivery fee is 5000 Naira.

What is the delivery cost for orders within Lagos Mainland?

Deliveries within Lagos Mainland are charged a fee of 4000 Naira for bulk orders.

How much is the delivery fee for smaller orders both in Lagos Island and Lagos Mainland?

If you have a smaller order, the delivery fee is 2000 Naira for both Lagos Island and Lagos Mainland.

What about international delivery?

International delivery charges are not stated here as they depend on the rates charged by our shipping agent. Please contact us to discuss international shipping options and associated costs.

Are there any additional charges for delivery, such as handling fees?

We strive to keep our delivery fees transparent and straightforward. The fees mentioned above are inclusive of standard delivery charges, and there are no hidden handling fees.

Can I track my delivery?

Yes, we provide tracking information for all orders. Once your order is dispatched, you will receive a tracking number that you can use to monitor the status and location of your package.