Effective Date: January, 2023.
Welcome to Tehora Food Hub! These Terms and Conditions govern your use of our website , including any orders you place for food items and groceries. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.
1. Acceptance of Terms
By using this website, you affirm that you are at least 18 years of age or have the consent of a parent or guardian. If you are using this site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes your acceptance of the new Terms.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the site are accurate, complete, reliable, current, or error-free.
3.2 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without notice.
3.3 Pricing
Prices for our products are subject to change without notice. We will notify you of any price changes before processing your order.
4. Order Acceptance
Your order is an offer to purchase a product from us. We reserve the right to accept or decline your order for any reason, including but not limited to:
– Unavailability of the product
– Errors in product pricing or description
– Inability to verify your payment information
If we decline your order after payment has been processed, we will issue a full refund.
5. Payment
All payments must be made through our secure payment processor. By providing payment information, you represent and warrant that you have the right to use the payment method provided.
6. Shipping and Delivery
6.1 Shipping Policy
We offer shipping services within Lagos state. Shipping fees will be calculated at checkout based on your location and the weight of your order.
6.2 Delivery Times
While we strive to deliver your order within the estimated time frame, Delays may occur due to unforeseen circumstances.
6.3 Risk of Loss
All items purchased from Tehora Food Hub are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
7. Returns and Refunds
7.1 Return Policy
Due to the perishable nature of our products, we do not accept returns. If you receive a damaged or incorrect item, please contact us within [six hours of receiving your package] for a resolution.
7.2 Refunds
Refunds will be processed through your original payment method if applicable. Please allow 24 to 48 working hours for processing.
8. User Accounts
To place an order, you may need to create an account. You agree to:
– Provide accurate and complete information during registration.
– Maintain the confidentiality of your account and password.
– Notify us immediately of any unauthorized use of your account.
You are responsible for all activities that occur under your account.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Tehora Food Hub or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Tehora Food Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any products purchased through it.
11. Indemnification
You agree to indemnify and hold harmless Tehora Food Hub, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney’s fees) arising out of your use of this website or violation of these Terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these Terms shall be resolved in the courts located in Lagos state.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Tehora Food Hub
tehorafoodhub@gmail.com
09038359097
By using our website and placing an order, you acknowledge that you have read and understood these Terms and Conditions. Thank you for choosing Tehora Food Hub!